Infusionsoft E-Commerce Tutorial: Handling Expiring and Declined Credit Cards
With any Infusionsoft subscription, you must address the issue of declined credit cards. You must also configure Infusionsoft to anticipate soon to be expiring credit cards so to preempt a potential decline due to the card expiring.
In the past, this was an issue with people who didn't have enough money to cover the purchase. In today's identity theft ridden environment, this happens more often because banks issue cards with shorter expiring dates and credit card numbers are changed by the card issuers in response to security breaches.
This Infusionsoft / iMember360 tutorial describes our recommended approach for addressing credit card declines and soon to be expiring credit card to minimize failed payments before they happen and to address them once they do occur.