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Memberium Umbrella Accounts – Promoting a Child the Parent Account Role

We run into this scenario a lot. You have someone in the organization that is currently the Umbrella account parent they get either leave the organization or change roles in the organization. Now you have to either create a new administrator for the parent / child group or you have to remove the parent and promote a child account to that role.

In this video, I continue with the example I was using in my previous video and show you how to remove a parent account as the administrator for an umbrella account group and how to promote a child account to that role. It's easier than you might think once you see it done.